I signed up with my bank and the local branch had no idea how to direct me to a link to set up, so I signed up directly with quickbooks, but now the bank is taking out m

I'm here to help select the QuickBooks Online (QBO) account you've signed up for and connect your bank account from there, denisedburns-gma.

If you mean to say that you have two QBO accounts, both will show up after signing in if you're using the same user ID. 

Let me show you the process on how to connect your bank account to QuickBooks. You can log in to each account to see which one you need. Then, connect the bank by following these steps:

Step 1: Add your bank account to QuickBooks

1. Go to Settings ⚙ and select Chart of Accounts.
2. Select New to create a new account.
3. In the Account Type ▼ drop-down, choose an account type.
4. In the Detail Type ▼ drop-down, select the detail type that best fits the transactions you want to track. 
5. Give your new account a name and add a description.
6. In the When do you want to start tracking your finances ▼ drop-down, choose when you want to start tracking the transactions
7. In the Account Balance field, enter the balance of the account for today. 
8. In the Account Balance field, enter the balance of the account for the date you pick.
9. When you're done, click Save and Close.
   
   

Step 2: Connect the bank account from the Chart of Accounts

1. Go to the Accounting menu and select Chart of Accounts.
2. Find the account you want to connect to.
3. Select the View register ▼ drop-down in the Action column.
4. Select Connect bank.
5. Follow the onscreen instructions.
   
   

Now your accounts are connected. QuickBooks automatically downloads transactions so you don't have to enter them manually. To refresh and get the latest transactions:

1. Go to the Banking menu .
2. Select the Banking tab.
3. Click Update.
   
   

After QuickBooks downloads transactions, you need to approve the way it categorized them. Here's how to review and categorizing downloaded transactions.

On the other hand. you can cancel the other QuickBooks Online account. We'll keep it for one year and delete the data after that.

Don't hesitate to leave a comment below if you need additional information about this. I'll be right here to help you.