Question

I've been entering expense transactions and all of a sudden all of the names in the category column are not showing up from all of my transactions from the last year

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There are instances that an issue like this occurs when the system encounters browser-related issues, suzannebenmenach.

We can fix this by opening QuickBooks on a private window. It is the best place to identify browser-related issues.

You can use these keyboard shortcuts to open one depends on your browser:

If it works, you can go back to a regular browser and clear its cache. A piled cache can also be the reason for some unexpected issues on the system.

You can also switch to a different supported-browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

I've also added this reference as your guide in managing expenses: Enter and manage expenses in QuickBooks Online.

Let me know how these steps work on your end. Keep safe!

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