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February 18, 2022
Question

I want to delete my account

  • February 18, 2022
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

LieraMarie_A
February 18, 2022

I don't want to see you go, but I want this cancellation process to go easy for you, @lovelauren-bygra

 

You can cancel your QuickBooks Online (QBO) account on the Accounts and Settings page. Know that QBO will hold on to your data for up to one year. I'd suggest saving all of your QBO data by exporting the information. This way, it can be saved, stored, and transferred digitally if needed. 

 

Here's how to cancel:

  1. Go to the Gear icon and choose Account and Settings.
  2. Select Billing and subscription.
  3. Go to the QuickBooks section and click Cancel.
  4. Choose Continue to cancel, then click the Continue to cancel button in case it appears on the screen.
  5. Go through the steps that follow.
  6. Click Submit and cancel subscription.

 

You can also pick up where you left off if you decide to come back. To resubscribe, feel free to check out this article: How to reactivate QBO. 

 

To give you more insights about canceling a QuickBooks account, please visit these links:

 

Stay in touch with us if you have any other questions or concerns about managing your account. The Community is just a post away.