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Diana1
March 26, 2021
Question

I want to fix a deposit from 2020 credited to the wrong account. My accountant is not responding.

  • March 26, 2021
  • 1 reply
  • 0 views

I may have asked this before, but nothing is working with a misapplied deposit.  Does quick books online have a one time accountant to fix it?

 

I keep getting a code to put in, even though the total is the same.

 

Anyone know?

 

 

1 reply

K
KennethA_
March 26, 2021

Thank you for reaching out to us, @Diana1.

 

I'll be glad to help you with your deposit.

 

 

I suggest looking for an expert through our Find-an-Accountant tool. You can give them access to your QuickBooks company to review your

books, make corrections, etc.

 

 

To correct a payment posted to the wrong account in Quickbooks Online.

 

Here's how:

  1. On the left panel, click Transactions and select Chart of Accounts.
  2. Choose the wrong account, and click View register.
  3. Select the payment in question, and click Edit.
  4. Change the posting account, and click Save and close.
  5. Select Yes.

You can also check on how to get instant deposits in QuickBooks Online for more information about deposits.

 

 

We're always here in the Community to help if you have other questions related to QuickBooks. Stay safe!

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