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Jul 1, 2024 1:04 PM UTC
Question

I want to reconcile my checking account as usual each month. There is a pop up telling me to connect my checking account. I do not want to. How do I get around this?

Original commenter did not share additional details

1 reply

Candice C
Jul 1, 2024 2:38 PM UTC

Good morning, @paponik. 

 

Welcome to the Community! I'd be more than happy to help you reconcile your checking account as usual. 

 

To clarify, let me gather some details from you first before giving you an explanation of why this is occurring in your account: 

 

  • Have you reconciled this checking account before? 
  • Are you able to exit or click an "x" symbol to remove the pop-up? 

 

In the meantime, you can review this guides to assist you in the future with your QBO account: 

 

 

Any additional screenshots of the pop-up will help us as well. I'll be waiting for your response!