I was able to deposit a check last Sunday. Now I can’t. Help, lease. I’ve reinstalled the app, rebooted the phone, made sure permissions in setting are appropriate.

I appreciate you for posting here in the Community space, Jason. Let me give you insights into depositing a check using the QuickBooks Online app.

QuickBooks system periodically exhibits strange behavior due to sync or latency issues. Since you already reinstalled your app, I suggest clearing the app's data, as this can help address various types of errors within the system. To clear data, follow the steps below on how:

For iOS:

1. Go to the Help menu.
2. Choose Reset App Data.
3. Select OK.

For Android:

1. Proceed to the Home menu or tap the three dots in the right upper right corner.
2. Select the Settings tab.
3. Choose the Refresh Data option.
4. Pick Yes.

If the issue persists, you can reach our support team to help you. They have the necessary expertise and tools to investigate this further.

On the other hand, check out these articles as a guide when receiving payments online:

• Common questions about payments deposits in QuickBooks Online
• Find out when QuickBooks Payments deposits customer payments

Let us know if you have more questions regarding depositing a check in QBO. I'm here to help. Take care!