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February 3, 2021
Question

I was posting in Bank Register and it changed the display from payments and deposits next to each other and a balance

  • February 3, 2021
  • 1 reply
  • 0 views
I am not talking about the payroll.. I am having problems with my my bank account

1 reply

Rose-A
February 3, 2021

Let's go over to your bank register and have the posting corrected, bar10wyo.

 

To get this sorted out, as an initial step, let's delete and recreate the transactions to make sure it's corrupted.

 

Here's how to delete a transaction:

 

  1. From the Bank Register screen, click the transaction.
  2. Click the Delete button.
  3. Hit Yes.

 

Once deleted, you can follow the steps below to re-enter the transaction:

 

  1. From the Bank Register screen, click the drop-down arrow beside Add check and select what type of transaction you want to add.
  2. Enter the necessary information.
  3. Hit Save.

 

To know more about what other things you can do within your category registers, check this out: What are account registers in QuickBooks Online?. This will provide you details on how this works in QuickBooks Online as well as tips in reviewing your transactions to make reconciliation much easier.

 

Kindly update me on how things go or if you continue to get the same results so I can look further into this. I want to make sure this is resolved. Keep safe and have a good one!