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cleofe-cabrera
Nov 9, 2019 7:23 AM UTC
Solved

I was wondering why those Sales Receipts I deposited to Undeposited Funds does not reflect in my Bank Deposit when I'm about to make one.

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cleofe-cabreraAnswer
Nov 20, 2019 10:38 AM UTC

Hi Everyone,

 

Thank you so much for your help but I got it resolved.. :) It's actually of the way the Undeposited Funds set-up as an Account Title. It was already in the list of charts of accounts so I did not bother changing it. But I got the solution through QuickBooks community so I am thankful to everyone. Click Here. Undeposited Funds should be under Current Assets as Account Type and Undeposited Funds as the Detail Type.  You might need to create another Undeposited account since you cannot edit the ones QuickBooks already made.

 

Thank you once again..

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9 replies

MirriamM
Nov 9, 2019 8:43 AM UTC

Welcome to the Community forum, cleofe-cabrera.

 

I can help you in reviewing the "Deposit to" field on your Sales Receipt to know where your payments are going. 

 

Here's how:

 

  1. Click Sales in the left navigation menu. 
  2. Select All Sales tab, then filter the transactions to Sales Receipt only. 
  3. Click Apply and locate the Sales Receipt to open. 
  4. Once Sales Receipt is open, go to the Deposit to field. 
  5. From there, you'd know as to why the Sales Receipt didn't show up when making a Bank Deposit. Then, what specific account the deposit is going.

For your visual reference for the steps I've provided above, check below screenshots:

 

 

The following link contains in-depth details about how Undeposited Funds work in QuickBooks Online:

If you ever have questions related to your QuickBooks, just click the Reply button. I'm more than happy to help.

cleofe-cabreraAuthor
Nov 9, 2019 2:06 PM UTC

Hi Mirriam,

Thank you for your assistance. I really appreciate it. But I already checked all the entries I made for Sales Receipts for the month of September and all 30 transactions do not appear in my Bank Deposit page. I wonder why that is. I even tried using invoice and receive payments deposited to Undeposited Funds but still does not reflect on the other end. See my sample sales receipts and please let me know if I made a mistake with my entries.

GlinetteC
Nov 9, 2019 4:31 PM UTC

Let's find out why it doesn't show on the Bank Deposit page, cleofe-cabrera.

 

Based on the screenshot you've provided, it's possible that the payments were directly deposited to your bank account. The payments should show when you selected the Undeposited Funds account in QuickBooks.

 

The Daily Sales you've selected under the Deposit to drop-down could be an asset account or bank account. You may want to go back to the transaction and make sure that the correct account is selected.

 

Join us again here if there's anything else we can do to help.

cleofe-cabreraAuthor
Nov 20, 2019 9:07 AM UTC

Hi,

 

I've tried all your suggestions and still, it won't reflect bank deposit all my undeposited accounts. Under Undeposited Account of my Chart of Accounts, when I click Account History, all Sales are reflected there, so I know I did enter the correct account. But still, when I go to bank deposit, no daily sales are reflected. I hope someone can help me with this. Thank you!

IamjuViel
IamjuViel
Nov 20, 2019 10:18 AM UTC

I appreciate the screenshot you've provided, @cleofe-cabrera.

 

Looking at the screenshot, your daily sales are recorded in the undeposited funds. Let me walk you through in depositing those transactions to your desired bank account.

  1. Go to the Plus Icon (+).
  2. Select Bank Deposit.
  3. From the Account drop-down, choose the account where you want to deposit the transactions.
  4. In the Select the payments included in this deposit section, mark the transactions you want to deposit.
  5. Click Save and Close. 

Here's a short video clip on how it works: You can check on this article for more detailed instructions: Record and make Bank Deposits in QuickBooks Online.

Feel free to leave your comments below if you have other questions. I'm always here to help.

cleofe-cabreraAuthorAnswer
Nov 20, 2019 10:38 AM UTC

Hi Everyone,

 

Thank you so much for your help but I got it resolved.. :) It's actually of the way the Undeposited Funds set-up as an Account Title. It was already in the list of charts of accounts so I did not bother changing it. But I got the solution through QuickBooks community so I am thankful to everyone. Click Here. Undeposited Funds should be under Current Assets as Account Type and Undeposited Funds as the Detail Type.  You might need to create another Undeposited account since you cannot edit the ones QuickBooks already made.

 

Thank you once again..

Mark_R
Nov 20, 2019 11:20 AM UTC

You're always welcome, @cleofe-cabrera!

 

I'm glad to know you're back on track, and you're able to resolve the issue with your Undeposited Funds. The resolution you've shared will surely help other customers in this forum who are having the same issue.

You might also want to read this article to know more about bank deposits in QuickBooks: What are Bank Deposits in QuickBooks?

 

Please know that the Community has your back, and I'd be glad to help if you ever need further assistance. Cheering you to continued success!

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