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T
thevirginiansbar
February 3, 2021
Question

I would like to delete an account I created by mistake. How do I do It?

  • February 3, 2021
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

J
Just_me
February 3, 2021
  1. Open a web browser on your computer, not a mobile device.
  2. Sign in to QuickBooks Online as an admin user.
  3. Select Settings ⚙ and then Account and settings.
  4. Go to the Billing & Subscription tab.
  5. In the QuickBooks section, select Cancel subscription or Cancel online. If you're canceling a trial, select Cancel trial.
  6. Follow the onscreen steps.
C
Catherine_B
February 4, 2021

I'd like to add, thevirginiansbar.

 

If you're referring to deleting an account you mistakenly created in your Chart of Accounts, you can inactivate it so it won't appear on the list and on your reports. Let me show you how: 

 

  1. Go to the Accounting menu and select Chart of Accounts.
  2. Look for the account and click the drop-down arrow beside View register.
  3. Select Make inactive.
  4. Confirm the action by clicking Yes. 

To help you manage your accounts and subscription, you can use these articles for references: 

 

Let me know if you have other questions. The Community is always ready to help. Take care!

V
vbpets
November 13, 2021

That answer is totally worthless. I have no accounts in my "chart of account" yet Quickbooks has all my old information and I cannot DELETE THE DATA OR ACCOUNT.

J
JonpriL
November 13, 2021

I've come to help share how you're able to delete your account, @vbpets.

 

You can delete the data of your online company as long as you're still working with it within 60 days. Let me walk you through the steps on how to accomplish this.

 

  1. Go to Dashboard.
  2. In the URL or address bar, delete all the text after the last / and enter purgecompany.
    • Before: https://...qbo.intuit.com/app/homepage
    • After: https://...qbo.intuit.com/app/purgecompany
  3. Enter Yes in the confirmation message.
  4. Click Wipe data.

 

But if you're online company is older than 60 days, wiping out your data is not possible. Thus, it is recommended to cancel your subscription and start a new file by following the steps outlined in this article: Add a new company.

 

Also, I've got you this reference helpful in managing your company's transactions, income or expenses, while working with us: Get started with QuickBooks Online.

 

If you have follow-up questions about this or any other concerns with QuickBooks navigation, please don't hesitate to hit the Reply button below. I'm willing to help and assist you anytime. Take care and stay safe!

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