Ia anyone else not able to use the reconcile function?

Hi there, Golfer2cq.

As of now, we haven’t received any similar reports from other users having issues regarding being unable to use the reconcile function in QuickBooks Online. Let me provide troubleshooting steps to ensure you can reconcile your transaction in the program efficiently.

Beforehand, you need to make sure that you clear your browser's cache and internet temporary files first. For the step-by-step process, you can refer to this article: Clear cache and cookies to fix issues when using QuickBooks Online.

Then, check for the three possible scenarios below that may be causing the problem.

• Your company name has special characters that are not allowed.
• There are two or more adjacent dollar signs ($$, $$$, etc.) in any list or transaction data that would appear on the page that's not fully loading.
• You are trying to access QuickBooks Online with more than one browser tab simultaneously. 

To fix them, you can check this article on how to fix the blank white screen issue that you encountered based on the scenario mentioned above: QuickBooks Online doesn't load correctly or has blank pages.

If the issue persists, I recommend contacting our QuickBooks Online Support Team. They have the tools to pull up your account in a secure environment and investigate the cause of the blank white screen when using the reconcile feature and why it keeps happening.

In case you need guidelines on how to fix any reconciliation issues that you might run into, you can read this article: Learn the reconcile workflow in QuickBooks.

Feel free to leave a reply if you need further assistance regarding any reconciliation concerns in QBO. I'm here to help anytime, Golfer2cq. Take care, and enjoy your weekend.