If I add tag in a transaction then it got vanished after approval. Why? How to fix this?

Hi there, gaggarwal.

We have an ongoing investigation regarding the missing transaction count link from the Tags page, which indicates no existing transactions applied with a tag. Rest assured that our product engineers are working with all the available resources to resolve this matter immediately. However, we don't have the exact timeframe for resolution.

In the meantime, I recommend contacting our Customer Care Support team. They'll add you to the list of affected users so you can receive timely updates via email.

Here's how:

1. Log in to your QuickBooks Online company.
2. Select Help (?).
3. Proceed to the Search tab and select Contact Us.
4. Choose the topic you need assistance with or Ask about something else.
5. Enter your concern, then click on Continue.
6. Decide how you would like to connect with our support.

Also, review their support hours to reach them at your most convenient time.

Furthermore, you might want to scan these resources for a detailed explanation of the distinctions between tags, classes, and categories:

• Tag transactions in QuickBooks Online
• What are tags and why should I use them?
• Why you should group your tags

Please don't hesitate to update us in the thread if you have additional questions about utilizing tags in tracking transactions or other related concerns in QuickBooks Online. We're always here to lend a hand.