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April 29, 2020
Question

If you remove an account in your chart of accounts to add a new bank, can you get back all your transactions from the previous bank in QB Online?

  • April 29, 2020
  • 1 reply
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1 reply

MaryLandT
April 29, 2020

Good day to your info915,

 

I'm here to help save your transactions. All reviewed and added transactions will remain when you remove a bank in your Chart of Accounts.

 

Let's start by disconnecting the old account from online banking. This will stop QuickBooks from downloading new transactions. Then, make it inactive in your register if you don't plan to use it.

 

Disconnect an account connected to online banking:

 

  1. Go to the Banking menu or Transactions menu.
  2. Choose the blue tile for your bank account.
  3. Select the pencil ✎ icon to edit the account, then select Edit account info.
  4. Uncheck the Disconnect this account on save check box.
  5. Click Save and close.

Make an account inactive:

  1. Go to Settings and select Chart of Accounts.
  2. Find the account you want to delete.
  3. Select the Action ▼ drop-down and choose Make inactive.

Once done, download old transactions from the old one. After that, add your new financial institution and import them to the new account.

 

If you wish to merge those two accounts, you make the old one a sub-account to the new bank. This will combine all transactions. Check out the Create subaccounts in your chart of accounts for instructions and detailed steps.

 

I've also added this article for additional information: Delete an account you no longer use. It will help keep your books simple and organized.

 

Let me know if there's anything else you need, just comment below. I'm always around to help.

 

Thank you and stay safe!

May 8, 2020

How do you reactivate a credit card account that you inactivated? I need its balance to still be under the Credit card parent so I can reconcile it accurately.

May 8, 2020

Hello @edm1015,

 

You can simply inactive a credit card sub-account by including all the inactive accounts directly from the small Gear icon.

  1. Go to Accounting.
  2. Select Chart of Accounts.
  3. On the small Gear icon, select Include inactive.
  4. Under the ACTION column, select Make active.

Lastly, here's a few articles you can read for ideas about how you can manage your accounts: Reports and Accounting for QuickBooks Online.

 

If there's anything else that I can help you with, let me know in the comments. I'll be happy to help.