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March 4, 2023
Question

In the dollar amount column it appears the amount on all if my imported tractions is being multiplied by at least 80. What is causing this?

  • March 4, 2023
  • 1 reply
  • 0 views
for example, I have a dispersement to my IRA every month for 50 and it is showing at 4k

1 reply

March 4, 2023

Thank for letting us know, Paula.

 

There's no definite reason why the amount of imported transactions were multiplied. QuickBooks depend on the information shared by your financial institution if you've linked your bank account. If this is the case, you can log in to your bank's website to verify that the amount on the statement matches the figure in your QuickBooks Self-Employed account.

 

You may be experiencing cache-related issues caused by too much outdated data stored on your browser if you manually uploaded your transactions. To fix this, let's exclude them and perform some troubleshooting procedure. You can start by accessing your account using an incognito window. This mode help since it doesn't save any site data. Use the following shortcut keys below:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Option + P

 

If it works, go back to your normal browser and clear the cache to remove the internet data and improve the system performance. Alternatively, you can utilize different supported browser.

 

If the issue persist, I recommend getting in touch with our QuickBooks Self-Employed Support. They have the tools to open your account and submit a ticket for further investigation.

 

Once everything is in order, you can read this article to guide you through the review process to ensure they are placed in the correct line of your Schedule C report: Categorize transactions in QuickBooks Self-Employed.

 

You're welcome to post again if you need further assistance with bank feeds. I'll be around to help you.