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TraciSmoyer
February 2, 2022
Question

Inputting vendor/customer in bank feed.

  • February 2, 2022
  • 1 reply
  • 0 views

When I am entering data in the bank feed, specifically the vendor/customer field, QB sometimes erases what I am typing and I have to retype the name multiple times before it takes. It is only happening in the vendor/customer field.  Can it be fixed and how?

Thank You, Traci

1 reply

P
Pete_Mc
February 2, 2022

I have seen other QBO users comment on this.  Be sure to go up to Help and report it to Support (don't assume a post left here will get back to them).

 

Are the Vendors you're trying to enter Existing or New Vendors.  If they're New, you might try adding them in the Vendor Center first.  It might take a little longer, but they should then be available in the drop-down list that appears as you type. 

 

Other option is to add them directly into the Register you're trying to Match.  They'll then switch to a Matched Transaction as you enter them. 

 

Also remember that the purpose of the Bank Feed is not to Add items to your Registers, it is to Match what the Bank has done to what you've already entered into QBs.  So if the entries are already there, you should not have to add any names.

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