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S
spitschins
February 25, 2024
Question

Intuit deducted two tax payments in the same amount ($1168.00) from my checking account for Feb, 2024. I would like one of them reversed.

  • February 25, 2024
  • 1 reply
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1 reply

A
AdonL
February 25, 2024
This is an unexpected occurrence, spitschins. I understand the importance of having accurate tax payment deductions.
 
We have to check how your Automate taxes and forms setting to determine where the issue is coming from. Since the security of your information is our utmost priority, I recommend contacting our Payroll Support Team.
 
Our specialists will review these charges and provide you with further information about why it happened. They can also perform reversal if needed.
 
Here's how to get in touch with them:
 
  1. Head to the Help icon at the top to open the QB Assistant window.
  2. Go to the Assistant tab and enter a brief description of your concern in the Type something field.
  3. Click the Get help from a human link and follow the on-screen steps to complete the process.
  4. In the How would you like to connect with us? section, pick  Callback to speak with an agent.

 

For more details about how QuickBooks Online Payroll handles your taxes and forms, please see this article: Set up QuickBooks Online Payroll to pay and file your payroll taxes and forms.

 

Furthermore, I've added an article that'll help you learn how to view your past payroll tax payments and forms in QuickBooks Online Payroll: Access your past forms and payments.

 

Please don't hesitate to keep us posted if you still have questions about your tax payments. I’d be happy to help you. Stay safe.

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