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April 19, 2021
Question

Invoice showing paid but not deposited. but it shows deposited in the bank already. why and how do I fix so its marks deposit on its own.

  • April 19, 2021
  • 1 reply
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1 reply

MJoy_D
April 19, 2021

I can help you with showing this invoice as paid and deposited, @victorgarciajr95.

 

You can update that deposit and change it the account to Accounts Receivable. Then, link this deposit to the outstanding invoice. 

 

First, you must edit the deposit:

  1. Go to Customers tab and select the customer name.
  2. In the Transaction List tab, click on the Filter button.
  3. Choose All plus deposits and click Apply.
  4. Select the deposit transaction. 
  5. In the Account column, select Accounts Receivable
  6. Click on Save and close.

 

To link the deposit to the invoice:

  1. From the customer's profile, select the invoice.
  2. Click on Receive payment.
  3. In the Credits section, check the box for the deposit. 
  4. Click on Save and close.

 

To learn more about making bank deposits, you can read through here: How to Record Bank Deposits in QuickBooks Online.

 

Also, you can check out these articles to learn more about how deposit works in QuickBooks Online (QBO): 

 

Fill me in if you have additional questions about invoices and deposits in QuickBooks Online. I'll be around to help. Take care and have a wonderful day!