Skip to main content
August 17, 2023
Question

Is anyone else getting an error message when they try to do many things in QBO. Like bank deposits, transfer, journal entries, editing a deposit, or creating an expense?

  • August 17, 2023
  • 2 replies
  • 0 views
"An application error has occurred while processing your request" is the error and alerted qbo over 9 days ago and it still isn't working....

2 replies

JessT
August 17, 2023

Hi tulipjs,

 

We're tracking the same error while creating a bill in QuickBooks Online (QBO). We understand that you are encountering the same error message, and we want to assure you that our team is actively tracking this issue.

 

We've already forwarded the details of the error to our engineers, who are diligently working to identify and resolve the underlying cause. In order to provide you with the most accurate and timely updates, we kindly request that you contact our QBO Support team.

 

  1. Go to Help and click the Search tab.
  2. Click Contact Us at the bottom.
  3. Enter a sentence or two to describe the concern and include INV-90162.
  4. Click Continue.
  5. Choose Chat or Request for a callback.

 

By reaching out to our support team, they will be able to gather your specific account details and add them to the open ticket related to this issue. This will ensure that you receive the necessary updates and assistance as soon as they become available.

 

We appreciate your patience and understanding as we work towards resolving this matter. Our support team is committed to providing you with the best possible assistance, and we will continue to keep you informed of any progress made. Let me know if you have other concerns.

tulipjsAuthor
August 17, 2023

Yes, I did that 9 days ago and again today.  Nothing has been fixed.

August 22, 2024

We are receiving the same error today.

 

Has there been any movement or update:

 

@JessT