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March 7, 2021
Question

Is anyone else having trouble logging income manually?

  • March 7, 2021
  • 1 reply
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Original commenter did not share additional details

1 reply

March 8, 2021

Hi @guptonpaul,

 

Do you get a specific error message whenever record your income in QuickBooks Self-Employed (QBSE)?

 

I'd appreciate it if you could share additional details so I provide an accurate answer for you. At this time, I suggest you open your browser's private window. This avoids the use of the cache, which is the common culprit of unexpected behavior in browsers. 

 

  • Google Chrome: Ctrl + Shift + N
  • Microsoft Edge: Ctrl + Shift + P
  • Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N

If that works, go back to your regular browser and clear its cache. Otherwise, open a different browser that's available for you.

 

You can open this article for the steps on how you enter transactions by hand using your mobile device: Manually add transactions in QuickBooks Self-Employed

 

Don't hesitate to tag me in the comments if you have additional questions, and I'll take care of it.