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January 17, 2024
Question

Is anyone have any issues with chase bank employee credit cards not syncing into bank feed in qbo? qbs said it is fixed but i'm still having issues

  • January 17, 2024
  • 1 reply
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1 reply

January 17, 2024

I can see how significant it is for you to sync your Chase Bank Employee Credit Cards into QuickBooks Online, alber197. Let's dive into solutions to get you back to working in no time.
 

QuickBooks (QBO) automatically downloads new transactions when you connect your online bank and credit card accounts. For most banks, QBO downloads the latest available transactions. Since downloads seem stuck, we can do a manual download. This updates all your connected bank and credit card accounts. Here's how:

 

  1. Go to Transactions, then Bank transactions.
  2. Select Update.

Additionally, I'd also suggest logging in to your bank's website and see if they're currently under maintenance, which has possibly caused the issue. Here's how.

 

First, get the URL QuickBooks uses to connect:
 

  1. Go to Transactions, then select Bank transactions .
  2. Select Link account. Note: You won’t add an account, you just need the listed URL.
  3. Search for your bank and select it.
  4. Copy the URL listed for your bank.

If the issue persists, I suggest contacting our Support Team so this will be looked into further using their tools.

 

Lastly, I've added this article to help you review downloaded bank and credit card transactions: Categorize online bank transactions in QuickBooks Online.

 

If you still have further concerns about bank connectivity in QuickBooks Online, don't hesitate to reach us out again. We're always here to assist you. Take care.