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October 19, 2024
Question

Is anyone having trouble with Quickbooks right now. My Bank Register won't come up

  • October 19, 2024
  • 1 reply
  • 0 views
I am on QB online

1 reply

October 19, 2024

There are times when too much historical data from the browser causes discrepancies that affect the view and performance of your QuickBooks Online (QBO), Kristi. I've got some troubleshooting steps for you to perform.

 

First, you can log in to your QBO account using a private window. Feel free to use either of these keyboard shortcuts to open an incognito window, depending on your browser:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Shift + Ctrl + P
  • Microsoft Edge: Ctrl + Shift + N

 

If it works, you can return to your original browser and clear its cache, not the cookies, to start fresh. You can also use another supported, up-to-date browser that is already installed to narrow down the results.

 

If you need to review your transactions or make quick edits, check out this article for more information: Find, review, and edit transactions in account registers in QuickBooks Online.

 

Moreover, this resource can help you add transactions directly to an account register: Manually add transactions to account registers in QuickBooks Online.


If you still have any trouble with your chart of accounts or bank register in QBO, please let me know. I’ll do everything I can to help here in the Community.