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June 14, 2021
Question

Is ayone haveing trouble with the date filter?

  • June 14, 2021
  • 1 reply
  • 0 views
I can't get it to search back any further than 1/1/2020

1 reply

June 14, 2021

Hello tmisbilling.

 

In QuickBooks Online, the option to filter transactions by date is available in every transaction you want to. This option lets you manage and monitor all your transactions accordingly. 

 

There are times that the browser is full of frequently accessed pages, thus causing some unusual behavior of the system. This may be the reason you're unable to filter your transactions. You can perform some troubleshooting steps to isolate this issue and get back to business in no time.

 

Let's start by logging into your Quickbooks Online account using a private browser (incognito). Here's how:

  • Press Ctrl Shift (Google Chrome)
  • Ctrl Shift (Firefox)
  • Control Option (Safari)

If you're able to filter just fine, return to your default browser and clear its cache and cookies.

 

I've added these two articles to show you more options on how to find a transaction:

Keep me posted if you have other questions or concerns. I'm always here to help.