Is it possible to fix syncing problem with banks? I'm being bounced btwn 2 accounts to login. After I "fix" one, the other one is reported as not syncing.

Hi there, mark-munz.

Thanks for utilizing the Community space. I'll be glad to help you fix the bank syncing issue.

Yes, it can be fixed. Usually, sync and connection problems are caused by ongoing maintenance or server issues. If you can sign in to your bank account, let's perform some basic troubleshooting steps to fix it. You can start by accessing your account in a private or incognito window. Check out the shortcut keys below:

• Ctrl + Shift + N for Google Chrome
• Command + Shift + N for Safari
• Ctrl + Shift + P for Firefox & Microsoft Edge

Then, you can reconnect your bank account. If you're able to connect, go back to your regular browser and then clear its cache to start fresh. This will remove all accumulated internet files. Also, you can use a different browser to further isolate.

If the issue persists, I'll suggest contacting our Customer Support Team.  They can pull up your account in a secure environment to check the root cause of it.

Check out these articles to learn more about online banking:

• Connect bank and credit card accounts to QuickBooks Self-Employed.

• Manually import transactions into QuickBooks Self-Employed.

• Categorize transactions in QuickBooks Self-Employed.

Keep us posted on all your QBSE needs. We're always here to back you up. Take care always!