Solved
Is it possible to undo an account reconciliation and redo it? When on the "History by account" page, my action menu on has a "print" dropdown.
some blog say there should be an "undo" within the action dropdown but I do not see one.
Yes, you can undo it, michael-cardman.
The Undo button in the Action column is only available in QuickBooks Online Accountants. If your accountant is using this version, you can let them undo the reconciliation on your behalf. Here's the article for the detailed steps: Undo a client’s reconciliation in QuickBooks Online Accountant.
You can also invite an accountant to review your accounting in QuickBooks Online.
We can manually undo it if you want to do it by yourself. You can follow these steps:
- Go to the Accounting menu and select Chart of Accounts.
- Find the account and select View register.
- Locate the transactions you want to unreconcile and select it to expand.
- Repeatedly click the box with the letter R until it's blank. Then, Save.
Please check Undo or remove transactions from reconciliations in QuickBooks Online. This will give you more info on what to do if you encountered issues with your reconciliation.
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