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January 22, 2022
Question

Is there a way to make my transaction page load? I can see my home screen, but when I click anything else it just keeps spinning.

  • January 22, 2022
  • 1 reply
  • 0 views
I have signed out and relaunched. I have tried typing in the specific address in the browser. I have tried clicking transaction in multiple places. Nothing.

1 reply

January 22, 2022

Hi @beautiful-birth-, I'll help make sure you can access your banking transactions.

 

Let's perform a few troubleshooting steps to determine why you're unable to load the Transactions page and get rid of the spinning wheel.

 

To begin with, let's login to QuickBooks Self-Employed (QBSE) using a private browser. To use a private or incognito browser, here's how:

 

  • Google Chrome: Ctrl Shift + N
  • Mozilla Firefox: Ctrl Shift P
  • Safari: Command Option P
  • Edge: Ctrl Shift + N

 

If this works, it means you need to clear your browser's cache so the system can start fresh and you're now able to view your banking transactions accordingly. But if you get the same result while using a private browser, let's switch to different supported browsers instead.

 

I'm adding this reference with a compilation of articles that'll help you while working with your expenses and banking transactions: Banking in QuickBooks Self-Employed.

 

Let me know in the comments below using the Reply button if you've got questions other than changing the detail type of your account. I'll be here ready to lead a helping hand.