Good day, nancykfulton.
I'm here to assist you regarding reconciliation.
Once we reconciled the account, the only way we can modify it is to undo it. We can either undo it manually or ask for some help from an accountant.
Accountants who are using QuickBooks Online Accountants have a tool to undo the reconciled transactions at once. For more details, please check this link: Undo your client’s reconciliations with QuickBooks Online Accountant.
You can follow these steps on how to do it manually:
- Go to the Accounting tab and select Chart of Accounts.
- Locate the account and select View register.
- Find and select the transaction you want to unreconcile.
- Click the box with an "R" multiple times until it's blank, then Save it.
- R means reconciled
- C means cleared
- Blank will remove the transaction from the reconciliation.
Once done, you can now reconcile it again with the correct ending date. Here are some of the articles for more details:
- Undo and remove transactions from reconciliations in QuickBooks Online
- Reconcile an account in QuickBooks Online
I'll be here if you need anything else. Stay safe!
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