Skip to main content
July 15, 2022
Question

Issued Checks to vendor then cancelled and QuickBook returned

  • July 15, 2022
  • 1 reply
  • 0 views

Hello - we issued checks, the checks created bank transactions as money sent so we matched it to the open invoices/bills. The checks were not received by vendor so we contacted QuickBooks to void the checks and return the amounts of the checks. We have received all the money back into our bank account and now he have money received. What is the correct way of handling this? Do we undo/unmatch the issued checks from the bills? Then since we are repaying the vendor through ACH, rematch the payments to the bills? How do record the money that came back in from voiding the checks? As a "record transfer"? back into the bank account? We use QuickBook Plus

 

Thank you!

1 reply

July 15, 2022

Welcome to the Community, CLandua-Gel.

 

To properly identify what you should do when a vendor doesn't receive their payment and funds are returned to you to pay another way, I'd recommend working with an accounting professional. If you're in need of one, there's an awesome tool on our website called Find an Accountant. All ProAdvisors listed there are QuickBooks-certified and able to provide helpful insights for driving your business's success.

 

Here's how it works:

  1. Go to our Find a ProAdvisor page.
  2. Use the City or ZIP search field to specify a location.
  3. Select Find a ProAdvisor.
  4. Browse through your results and find one that works best for the business. You can click on each ProAdvisor's profile to learn more information about them.

 

Once you've found an accountant, they can be contacted through their Send a message form:

  1. Use the available text box to introduce yourself. Be sure to include details about which services you're looking for.
  2. Enter your appropriate info in the Your nameYour email, and Your phone number (optional) fields.
  3. Hit Send message.

 

You'll also be able to find many detailed resources about using QuickBooks in our help article archives.

 

Please don't hesitate to send a reply if there's any questions. Have an awesome Friday!