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lskyhaz
December 9, 2024
Question

Issues Connecting Bank Accounts

  • December 9, 2024
  • 1 reply
  • 0 views

I was suddenly disconnected from my bank accounts I have already linked to QuickBooks.  When trying to reconnect I am getting the following error message:  "We didn’t find the right account types to connect at this provider.  We can connect to BANK but can’t find the right kind of accounts. Select an account at a different provider. (106)"

 

I have cleared my cache, unsuccessfully tried to reconnect.  I have also disconnected the account and tried to add it back and am getting the same message.  Any ideas how to fix?

1 reply

Candice C
Candice C
December 9, 2024

Good evening, @lskyhaz.

 

Thanks for reaching out to the Community! I see you're running into error 106 when trying to reconnect your bank accounts. That can be frustrating!


This error usually means QuickBooks is having trouble finding your account information. Here's a link with some more details and troubleshooting steps: Fix bank error 106 in QuickBooks Online.


Often, it just helps to double-check that your login credentials for your bank are correct and that your accounts are active. If you've already tried that, it might be a good idea to reach out to your bank to ensure everything is okay on their end.


Let me know if you have any questions or if you're still stuck after trying these steps. I'm here to help!

L
lskyhaz Author
December 10, 2024

I have tried the suggested fix from the link.  I have verified my accounts are still active.  My bank has verified they see no errors, and everything is fine on their end. When attempting to link the account, it will allow me to enter my multi factor identification and receive the text code.  When entering the security code...

This morning I am getting:

"We couldn't connect to BANK

Try connecting again in a few hours. (105)"

 

This is different than the error I received yesterday.

C
Chrea
December 10, 2024

Try opening your QBO account on any private/incognito browser.

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