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Apr 16, 2024 3:40 AM UTC
Question

It keeps not loading my bank account transactions I have to reconnect it at least once a month. I'm wondering if you would be able to help me figure out why it does that?

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1 reply

Apr 16, 2024 5:45 AM UTC

We appreciate you reaching out here in the Community space, Bradley.

 

You'll want to consider visiting your bank's website or contacting your bank's support team to check if they're having any maintenance or updates ongoing that cause your bank to not load transactions inside QuickBooks Online (QBO).

 

If everything looks good on your bank's end, you may want to update the bank manually. Here are the steps:

 

  1. Access your QuickBooks Online company.
  2. On the left navigational bar, go to Transactions tab.
  3. Select Bank transactions.
  4. Click Update.

 

For more details, please see this article: What to do if you can't download transactions in QuickBooks Online.

 

Additionally, here are some articles to help you manage bank transactions and reconcile an account inside QBO:

 

 

It's been a pleasure to have you here today. Feel free to comment below if you have any additional QuickBooks-related concerns or need further assistance handling bank transactions inside the program. Have a good one.