Skip to main content
September 19, 2020
Question

Journal Entries not showing up on Banking feed

  • September 19, 2020
  • 1 reply
  • 0 views

Hello!

 

I cannot get journal entries to appear in my banking feed for me to "match". Even when I click on "Find Match" not a single journal entry shows up. 

 

Please help to resolve. I have attached some examples of my journal entries.

 

 

1 reply

AlexV
September 19, 2020

Good day, CarsMetrics.

 

Let me show you how to match the journal entries to the bank transactions.

 

In the Match transactions window, we can filter it to see only the journal entries. This is the easiest way to find and match it. You can follow these steps:

  1. Go to Banking, select the transaction, and click Match.
  2. From the Match transactions page, select Journal Entries under Show drop-down.
  3. Make sure the From and To date are correct.
  4. Locate the journal entry, check, then Save.

If you're ready to reconcile your bank accounts, check out this guide on how to do it in QuickBooks Online: Reconcile an account in QuickBooks Online.

 

Please post again here if you need anything else. Stay safe!

September 20, 2020

Hey!

 

I tried that and no luck. In the photo I attached I also changed the Credit account from ADP Payroll Account to the actual bank account the money came out of 9this sometimes fixes the journal entry issue) but no luck this time.

 

I've expanded the time line 2 months before and 2 months after both the journal entry and the bank transaction.

September 20, 2020

Here's some examples