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blackbirdinspect
April 8, 2023
Question

Lowe's 4Pros Business Advantage

  • April 8, 2023
  • 1 reply
  • 0 views

Is the Lowe's 4Pros card not supported by QBO?  The only Lowe's cards that show up in the drop box are 

Lowe's Commercial Card (Synchrony) and the Lowe's Consumer Credit Card.

1 reply

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e_gonzalez
April 10, 2023

I connected my Lowe's 4Pros card using Lowe's Commercial Card (Synchrony). Haven't had any problems so far. 

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jamespaul
April 10, 2023

Hello, blackbirdinspect.

 

I'm chiming in to shed some light on connecting a Lowe's 4Pros account in QuickBooks. 

 

It looks like Lowe's 4Pros card is under the same connection link. So, as mentioned by e_gonzalez, we can use Lowe's Commercial Card (Synchrony) to connect your 4Pros account. 

 

In case you're having issues downloading your transactions, a number of fixes are found here: What to do if you get a bank error or can't download transactions in QuickBooks Online.

 

After connecting and downloading your 4Pros transactions, we can start categorizing them for your books.

 

When you're ready, I'll also add this article if you need help with your reconciliations: Reconcile an account in QuickBooks Online.

 

Let me know if you have questions about managing your bank entries in QuickBooks. You're also welcome to post any other concerns you might have about your reports, tax forms, and more. I'm here to help. 

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blackbirdinspectAuthor
April 12, 2023

I was on the phone for 30 minutes last night and another 45 today.  They're telling me the issue is from QBO's end.  We opened a ticket and she says there are hundreds of open tickets and complaints with this issue.  I'm getting error code 103.  I have no issues logging into my L4P account.  Here are some of the things we did to try and solve this issue:

- Change user name and password

- Turn off ad-blocker and virus protection

- Clear cache

- Clear browsing history

- Restart

- Use a different browser (Chrome and Edge)

- Swear

 

Here is a list of items they gave me that could be the cause.  Some I have no idea what it means and some probably don't pertain to this issue:

- Non-compliant characters

- QBO not formatting files correctly

- Non-compliant QBO

- No valid response

- Outdated QBO

- Damaged QBO file

- 3rd party App interference 

- Files imported are corrupted

- Slow internet

 

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