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ChristineD65
December 21, 2020
Question

Match a manual transaction

  • December 21, 2020
  • 1 reply
  • 0 views

The upload from the bank filtered out a transaction as a duplicate.  It's not, we actually did have a payment for the exact amount, to the same vendor, on the same date (third party contractor payments)
There are journal entries for both transactions, but I can only match one, because the bank feed only lists one.
I tried manually creating the deposit, but cannot figure out how to then match the transaction to the journal entry.

Please help

1 reply

G
GlinetteC
December 21, 2020

I can help you get this sorted out, ChristineD65.

 

We can only match a downloaded transaction to a single one in QuickBooks Online. If a payment was created, you may not need to create a Journal Entry. This is to avoid doubling your expenses and match the bank transaction to it.

 

Please double-check the both the payment and the journal entry, and remove the one that 's not needed. Here's how:

 

  1. Go to the Banking menu and select Banking.
  2. In the For Review tab, put a checkmark on the boxes for those duplicates.
  3. Click on Exclude.

Transactions will then be moved to the Excluded tab.

 

That's it! If you have any other concerns or questions about banking, I'll be right here to keep helping.

C
ChristineD65Author
December 22, 2020

No, I think you got this backwards. 
There is only one downloaded bank transaction, but it is supposed to be two.  I think QBO only accepted one because they look like duplicates.  They actually aren't, there were two payment made on the same day for the same amount, to the same vendor. 
There are two existing journal entries in QBO, one for each payment.  This is correct. 

The problem is that I can't match both of the journal entries because one of the bank transactions is missing in QBO.  I've tried manually creating the missing transaction, but that will not allow me to connect it to the journal entry.

 

MJoy_D
MJoy_D
December 22, 2020

Thank you for getting back and providing us with more information about this transaction that you're trying to match, @ChristineD65.

 

Here are the possible reasons why the journal entry won't match:

  • The Journal Entry was recorded in a different bank account.
  • The Journal Entry has been reconciled. 
  • The Journal Entry has been previously matched to another bank downloaded transaction.

Try to check again the date, amount, and category that you set for this manually added transaction to match it successfully. 

 

For more information about matching your transactions QuickBooks, refer to these articles: 

See this guide on how to manually upload transactions into QuickBooks Online. From here, you can now categorize and then reconcile the transactions.

 

Let me know if there’s anything else that I can assist about your bank transactions by leaving a comment below. I’m always here to assist. Have a wonderful day!

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