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December 17, 2021
Question

match transaction screen is missing item from undeposited funds

  • December 17, 2021
  • 1 reply
  • 0 views

In Quickbooks Online, I have bank transactions downloaded.  when I select the deposit transaction, find match, Match Transactions screen, the transaction is not there.

 

But the transaction does exist.  go to customers, the customer, the transaction is listed there as type payment.  its deposited to Undeposted funds.  It is not already matched to a bank transaction.  The date is within the date of the match transactions screen.

 

Why doesnt this show in the match transactions screen so i can match it?

 

thanks

1 reply

MichelleBh
December 18, 2021

I'll make sure that you can match the payments to the appropriate transactions on your account, @dataforge11.

 

You're in the right place for answers. Happy to provide you with the steps you need to take to match the payments in the deposit transaction in QuickBooks Online. This way, they can be classified accordingly.
 

You'll need to deposit the funds first so the money will show when you match the transaction. Follow the steps below:

 

  1. Go to the +New tab and select Bank Deposit
  2. Pick the correct account in the drop-down.
  3. In the Select the payments included in this deposit section, check the appropriate transaction and complete the needed information. 
  4. Click Save and close

 

For more information, check out this article: Record and make bank deposits in QuickBooks.

 

Then, match the transaction you see on the For Review page to the money you've deposited. For more details about categorizing, check this link: Categorize and match online bank transactions in QuickBooks.

 

Additionally, check out these articles below to handle undeposited funds and reconcile them in QuickBooks: 

 

 

Get back to me if you have follow-up questions about your customer transactions. Just tag my name, and I'll be glad to help you again. Take care, dataforge.