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the_tile_setters
the_tile_setters
June 5, 2025
Question

matching bank transactions

  • June 5, 2025
  • 1 reply
  • 2 views

Hi, Currently I'm  using QB Enterprise Solutions Contractor 24.0 trial version.

I received pmt from a customer in 3 installments that paid in full his invoice from me.

He paid throiugh Zille going to my bank. I entered the payments received that went into 

Undeposited Funds. Then entered them in Make Deposits to My company /Bank Account.

In Bank Feeds My bank showed the transactions But did not match them to the deposit . I was using QB Desktop Premier Pro until 2 days ago. With that version I did deposits like the one above all day long. Bank feeds always matched all the transactions. Enterprise, when I try to "match to existing transaction" QB flashes a red note in the window. See attached pic. What do I do now lol. I dont understand what it wants me to do. Thank you, - Todd

 

1 reply

Nicole_N
Nicole_N
June 5, 2025

Based on the error message, you will need to review and adjust the amounts in your transaction register to ensure it matches to the total amount that was deposited in your bank account, Todd.

 

Since this is a split transaction, you need to review the respective split amounts in your register until their total matches the bank’s recorded transaction. Here’s how you can do that:

 

  1. Go to the Banking menu and choose Use Register.
  2. Select the Account where the split transactions located and need to be adjusted.


     
  3. From there, review each split amount and adjust them so their total matches the downloaded transaction amount from your bank feed.
  4. Save the changes once done.

 

By making sure that the "splits" in your QuickBooks transaction add up to match the bank’s transaction record, QuickBooks should no longer display the error message and allow you to reconcile or match the transaction properly.

 

Please refer to this article to learn more about the process of matching transactions: Add and match Bank Feed transactions in QuickBooks Desktop.
 

You can also learn how to create rules to categorize transactions to ensure the balance of your account matches your real-life bank statement. 


If you have further questions or concerns about matching bank transactions in QuickBooks, please let us know in the comments below. The Community team is always around to help.

the_tile_setters
the_tile_settersAuthor
June 5, 2025

they do match and the totals are correct. there were 3 deposits made through Zelle to my bank.

$1.00, $999.00, and $1000.00 for a total of $2000.00 I entered them correctly and they match the downloaded transactions perfectly but quickbooks wont match them. QB did match them in Premier pro desktop but Enterprise wont. Any ideas?

Candice C
Candice C
June 5, 2025

Hey there, @the_tile_setters. 

 

Thanks for reaching back out and giving us more information about the matching issue you're having in Enterprise. 

 

Let's try to using a Verify and Rebuild tool to help narrow down the cause of the problem. Here's how: 

 

Verify Data

 

  1. Go to Window then tap Close All.
  2. Select File, then Utilities.
  3. Press Verify Data.

 

Rebuild Data

 

  1. Go to File, Utilities, and then choose Rebuild Data.
  2. QuickBooks will ask to make a backup before it rebuilds your company file. Select OK. A backup is required before you can rebuild.
  3. Pick where you want to save your backup, then OK. Don’t replace another backup file. Enter a new name in File name and press Save.
  4. Tap OK when you get the message Rebuild has completed.
  5. Go to File, Utilities then select Verify Data again to check for additional damage.

 

Feel free to come back if we need to do some further digging on this issue. I'm only a post away! 

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