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O
ozzy1982
November 18, 2024
Question

Matching of bank and sales receipt

  • November 18, 2024
  • 1 reply
  • 0 views

Hi Everyone. I have the following issue:

I have 2 sales receipts that need to be matched on the bank transactions. I have 2 bank transactions that fit those 2 sales receipts. However, when I click on the first bank transaction, it does not show me the sales receipt to match. When I click on the second bank transactions, it shows me both sales receipts. An hour with the live book keeping did not help, the transfer to the technical hotline ended up being hold on line for 50 minutes. Anyone any idea what the problem is?

 

best

Ozan

1 reply

A
Anonymous
November 18, 2024

Let's match those bank transactions with the corresponding sales receipts in QuickBooks Online (QBO) Ozan.

 

If a receipt does not match during reconciliation, it may be due to discrepancies between QBO and your bank account. Moving forward, verify that both records accurately reflect the same transaction information.

 

To match your bank transactions and sales receipt, you can manually edit the entries in QuickBooks by following these steps:

 

  1. Sign in to your QuickBooks Online account.
  2. Go to Transactions, and select Bank transactions.
  3. Choose the relevant bank account, and select For Review tab.
  4. Locate the downloaded sales receipt that's causing the mismatch.
  5. Then, select Find match to locate the correct deposit or manually edit the transaction to reflect the correct amount as per your bank statement.

 

Furthermore, keeping your transactions organized in QuickBooks is vital for accurate financial record-keeping. You can refer to the following articles for assistance:

 

 

If you have any questions or need help with managing your bank, don't hesitate to reach out to us. We are here to assist you and want to make your experience with QBO easy and seamless.

O
ozzy1982Author
November 18, 2024

Hi Eman.

Thank you for your reply but honestly I don't know what this should solve. I try it again:

In the For Review section of the bank transactions, there are 2 transactions that needs to be matched. And I have 2 sales receipts in the All Sales section that are the ones to be matched. Now the following happens:

When I click the first bank transaction and try to match it the correct sales receipt, the sales receipt is not showing up in the avaialble list. However when I click the second bank transaction, it can be matched to both sales receipts. 

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