Skip to main content
the_tile_setters
the_tile_setters
July 16, 2024
Question

matching transactions

  • July 16, 2024
  • 1 reply
  • 0 views

I'm using QB Dektop Premier Plus Contractor Edition 2024

 

I received a pmt from a customer. I right clicked the customer/job and clicked on receive payment.

It went into undeposited funds. Later I went under banking to make deposits and made the deposit into my bank. I downloaded my transactions from my bank and QB isnt matching the deposit transaction ifrom bank feeds with the one I made. never did this before, it always matches perfectly. help?                                                                                            

1 reply

MsNorthPND18
MsNorthPND18
July 16, 2024

Thank you for bringing this to our attention regarding your concern about the QuickBooks account. I'm here to figure this out for you, @the_tile_setters.

 

I appreciate your detailed concern and efforts. QuickBooks encounter error in matching transactions for the following reasons.

 

The transaction number, amount, date, and name may differ. Locate the transaction in QuickBooks and make changes based on your bank records:

  • This action will change the status of the downloaded transaction to Matched.  
  • Verify that the transaction has not been reconciled.  
  • Check if the transaction was entered using the same bank account. 
  • Ensure that the QuickBooks Online transaction has not been previously matched to another bank-downloaded transaction. 

 

For additional information, please refer to the following link: Add and match Bank Feed transactions in QuickBooks Desktop. 

 

Moreover, check out this article below Learn how to create rules to help QuickBooks match your Bank Feeds transactions in QuickBooks Desktop: Create rules to categorize transactions in QuickBooks Desktop.

 

Feel free to ask for assistance if you have more queries any concerns. Just reply to this comment. 

the_tile_setters
the_tile_settersAuthor
July 16, 2024

hi

I have done everything you have listed in your message and it still wont match

H
Heide DC
July 16, 2024

I have some clarification so you can match your bank transactions in QuickBooks Desktop (QBDT), the_tile_setters.

 

Before doing anything else, I highly recommend creating a backup copy of your file to ensure you have the original data you can restore at any time in case of data loss or damage.

 

After that, we can verify if you already updated to the latest release of the QBDT version. Once done, attempt to match the transactions again.

 

If the problem continues, let's review your downloaded transaction to ensure it has the same details as the one you need to match in the bank feeds. If the transaction is verified to exist but doesn't appear when trying to match, you can delete and recreate the entry, as it may be damaged or corrupted. Then, try matching it again.

 

To learn more about this, check out this link: Add and match Bank Feed transactions in QuickBooks Desktop. 

 

However, if the same thing happens even after the troubleshooting steps above, I suggest contacting our support team for additional guidance to help you match the transactions. 

 

Additionally, you can check this article to learn how to receive payments for an invoice in QBDT: Record an invoice payment.

 

If you have other concerns about matching bank transactions in QuickBooks, please click the Reply button. I'm always here to lend a hand.

Terms & ConditionsAccessibility statement