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the_tile_setters
March 7, 2024
Question

merchant service fees

  • March 7, 2024
  • 1 reply
  • 0 views

I'm using qb 2024 premier plus cont. edition

 

What will happen if i reverse a payment made to me in merchant services? I dont want fees and the customer can pay me by mail... 

1 reply

DivinaMercy_N
March 7, 2024

Hello there, @the_tile_setters. I'll share some information about what happens when you reverse a payment in Merchant Services. 

 

If you reverse your customer payments before the batch closes (before 3 PM), the processing fees will not incur. However, if you reverse a payment after the batch closes, it will incur the same processing fees as the original transaction.

 

For reference, check out this article: Void or refund transactions in QuickBooks Payments. 

 

I also added this helpful resource that you can use to help you find transactions, deposits, or fees using your Merchant Service Center: Find transactions, deposits, or fees in the Merchant Service Center. 

 

I'm always here ready to provide additional assistance if you have other concerns reversing payments in your Merchant Services account. Please don't hesitate to leave a reply below. Have a good one. 

the_tile_setters
March 7, 2024

the payment was made today at 11:30am. does the batch close today at 3pm??

the_tile_setters
March 8, 2024

????