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JenniferPopCreative
February 22, 2024
Question

Mobile deposits into QuickBooks Checking

  • February 22, 2024
  • 1 reply
  • 0 views

Funny how I wrote this out and then my authentication magically failed and it was deleted. Here I go again. 

 

Why did Quickbooks badger me into getting QuickBooks Checking with them saying it offered mobile deposits?

I'm all set up and switched over and now  I can't make mobile deposits. Customer service says that Green Dot Bank just arbitrarily decides to withhold that ability until they feel like allowing it on new accounts. They say I have to keep using the account and hope it lets me eventually make mobile deposits. 

This is information they should be upfront about. Like how they only let you have ONE debit card on your account for you BUSINESS with multiple people. 

Green Dot Bank screwed me over again. 

QUICKBOOKS, you need to find a new bank to do business with. Until you do I'll be shopping for  new accounting software and I'll be letting everyone know to stay away from your checking service for sure. 

    1 reply

    C
    Carneil_C
    February 22, 2024

    Hi there, @JenniferPopCreative.

     

    This isn't the experience we want you to have with the mobile deposits feature. I'm here to lay down a few insights about this.

     

    Not all customers are eligible for mobile check deposits. If you're eligible, you will see the option to deposit checks when you click on Get Money.

     

    It would be helpful also for you and other users to utilize this feature. Thus, you can send this recommendation to our Product Developers. They can consider adding your suggestions for managing an account for multiple business people in future product updates.

     

    Here's how:

     

    1. Click the Gear icon and choose Feedback.
    2. Enter your feedback Suggestion.
    3. Press Next.

     

    Here's a resource for more details about using mobile check deposit: Use mobile check deposit with QuickBooks Checking.

     

    Moreover, you can always check when QuickBooks will deposit those payments into your bank account. For more details, I'll add this reference for your guide: Find out when QuickBooks Payments deposits customer payments.

     

    If you need any help with any transactions in QuickBooks Checking like mobile deposits, please let me know, and I'll do everything I can to help here in the Community. Take care always.

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