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ohgreatone
February 14, 2024
Question

Multiple Deposits on an Invoice and Bank Deposits

  • February 14, 2024
  • 1 reply
  • 0 views

I've received 2 deposits for an Invoice which requires me to update the Deposits field on the Invoice. However, I have already created a Bank Deposit for the first amount on the Invoice, let's say $100. But, now I received an additional deposit for $100 bringing my Invoice deposit field to $200. I can't save the invoice due to the following error:

This transaction has been deposited. If you want to change or delete it, you must edit the deposit it appears on and remove it first.

I'm not sure how I go about doing this and if it makes any sense when the first $100 has already been deposited to the bank?

1 reply

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GlinetteC
February 15, 2024

Hello, ohgreatone.

 

I'll share insights about the following error and help you fix it.

 

The error message indicates that you are attempting to adjust the total of a payment already on deposit. 

 

You can fix this error, by receiving payment once more and then making another bank deposit. For further details about deposits, check this article: Record and make Bank Deposits in QuickBooks Online.

 

You can also browse this article to guide you on how to put payments into the Undeposited Funds account before combining them into one deposit: Deposit payments into the Undeposited Funds account in QuickBooks Online.

 

Please let me know in the comment section if you need more help managing your deposit or anything else related to QuickBooks. Take care!

O
ohgreatoneAuthor
February 16, 2024

So, I guess where I am confused is why is there even a Deposit field on the Invoice? Is this more like a deprecated feature meant to be replaced by Receiving Payments? It makes more sense to Receive a Payment to an Invoice for each Deposit that occurs for a single Invoice.

C
ChristineJoieR
February 16, 2024

Hello there, ohgreatone. Let me provide more details about the Deposit field within the invoice in QuickBooks Online.

 

You have the option to use either the Receive payment or Deposit field on the invoice. Both of these features enable you to make payments for your invoice as needed.

 

The Deposit feature on the invoice is particularly useful for automatic payments or if the customer has made an advance payment that can be applied to the invoice at any time.

 

Alternatively, you can utilize the Receive Payment feature if you want to keep track of the specific payment date and amount. This method provides a standard way to record your customer's invoice payments.

 

Additionally, if you want to track your invoice and payments you can generate a report for them. Simply choose the Invoice and Receive Payments report to review your sales transactions: Run reports in QuickBooks Online.

 

Let me know if you have other QuickBooks Online-related concerns. I'm still here to assist you more. Please notify us by replying to this thread. Have a nice day. 

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