My account say on hold I can’t access my money or transfer it out what can do, I’ve called and I haven’t received help and waiting 280 days to get my money is crazy

I'll make sure you get the help available so you can access your funds, @decorlady89-gmai.

Accounts or funds may hold be placed on hold when something unexpected occurs with your transactions. Examples of these reasons are:

• When your payment processing exceeds the established maximum dollar amount expected on your account. 
• When a transaction is processed after several authorization attempts and failures.
• When wrong information is entered.

You can also check out these resources for more details: 

• Why are my funds on hold?
• Common questions about payments deposits in QuickBooks Online

Furthermore, I'd recommend contacting our Merchant support team. One of our live agents can look into your account and check the reason why your account is on hold. 

Once everything is all set, you can now transfer your funds whenever you're ready. You can refer to the steps outlined in this article for guidance: Transfer funds between accounts.

If there's anything else you need help with your accounts and funds, please don't hesitate to get back to me. I'll be here more than happy to help you. Have a good one!