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January 22, 2022
Question

My bank account has not updated since 11/30/21 and I cannot get it to update manually. Any advice?

  • January 22, 2022
  • 1 reply
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Original commenter did not share additional details

1 reply

Fiat Lux - ASIA
January 23, 2022

Have you tried opening your QBO account on any private/incognito browser?

January 23, 2022

Not to worry, I'll help you get those missing transactions into QBO, marenmaggiemegha.

 

Can you let me know which bank account you're trying to update? Are you receiving a specific error message when attempting to update your bank? These information will help me determine if other users are having the same issue.

 

In the meantime, you can upload the transactions manually to ensure the account is up-to-date. Download the data from your bank, then map the transactions in the following supported formats or file types:
 

  • Comma-Separated Values (CSV)
  • QuickBooks Online (QBO)
  • Quicken (QFX)

 

Take a look at this article for more information on importing transactions into the system: Manually upload transactions into QuickBooks Online.

 

Keep me posted on your progress with this banking issue. I'm determined to help you in any way.