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September 1, 2021
Question

My bank and QB amount does not match, suddenly. Has up until this month. When I go back and compare transactions it appears that it's been over a year. How can that be?

  • September 1, 2021
  • 1 reply
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I have carefully gone back and matched all transactions with bank and QB. Currently at July of 2020 and it still says off ($475) way back then. Doesn't make sense! Both have balanced until just this month. Can anyone help?

1 reply

September 1, 2021

Good day, cynthia28.

 

I'm here to make sure that your transactions in QuickBooks match the transactions in your bank statement.

 

There are several reasons why your bank register balance in QuickBooks Online doesn't match your actual bank balance. 

 

  • Outstanding transactions
  • New transactions for a connected account
  • Duplicate transactions
  • Edited or deleted transactions
  • Credit card (liability) account

 

First, let's go back to your reconcile to make sure that the Beginning and Ending Balances are correct. This report shows which transactions were cleared and which were left un-cleared. 

 

Here's how:

 

  1. Go to Reports.
  2. In the Find report by the name search bar, type Reconciliation Report.
  3. Select Reconciliation Reports.
  4. Pick the Account for the reconciliation report you want to view.
  5. From the Report period drop-down arrow, click the reconcile period.
  6. Go to the View Report.

 

Additionally, you can also browse for the content of this helpful article for a compilation of references you can use while working with your reconciliation:  Learn the reconcile workflow in QuickBooks

 

Second, let's fix beginning balance issues if you've reconciled the account in the past QuickBooks Online. 

 

Once you're connected to your bank account, QuickBooks automatically downloads the latest transactions.  You can avoid getting multiple ones by matching your transactions.

 

If you’re still having with mismatched problems, you may also read these articles for further help:

 

 

Tag me again if you need some clarifications with your reconciliation. All of us here in the Community are ready to help you. Take care.