My bank balance and QB balance do not match after switching over from desktop?

Hi there, @melody-coloradok. 

Thanks for sharing your concern with us. As an insight, there are several factors why QuickBooks don’t match with the actual bank balance:

• Outstanding transactions
• New transactions for a connected account
• Duplicate transactions
• Edited or deleted transactions
• Credit card (liability) account

Additionally, the Bank balance and In QuickBooks balance won't be the same when transactions are imported manually. The Bank balance will only be changed or updated if you're connected to online banking. 

For future reference, you can check out this article to correct issues when reconciling: Fix issues when you're reconciling accounts.

Let me know if you have any other concerns by leaving any comments below. I'll be here to lend a hand. Stay safe!

Hi melody-coloradok, 

Hope you’re doing great. I wanted to see how everything is going about the bank and QuickBooks balance concern you had yesterday. Was it resolved?

Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!