My bank balance matches the register, the ending balance does not match where it is next to the reconcile button. I have reconciles and it is right on.

I'm here to guide you fix ending balance issues in QuickBooks Online, @melisa-moore-omg.

Here are possible reasons why the ending balances don't match:

• An incorrect ending balance at the start of the reconciliation.
• There are missing or duplicate transactions in QuickBooks.
• Someone recorded transactions into QuickBooks that haven't cleared your bank yet.

To fix this, ensure to review the opening and beginning balances. When you know they're accurate, the next step is to check the ending balance from your bank statement. If it is incorrect, make the necessary modification.

If it still shows the difference, you may continue the steps provided in this article: Fix issues at the end of reconciliation in QuickBooks Online. This includes detailed steps on how to fix scenarios when the ending balance doesn't match. 

Once your accounts are balanced, you can finish reconciling.

Feel at ease to let me know if you have other banking concerns with QuickBooks. I'll make sure to answer them all. Stay safe always and have good health.