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valran
November 26, 2022
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My bank deposit that I split is showing as a payment in the bank register

  • November 26, 2022
  • 1 reply
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I am new to QB online. I only used desktop before. We are a non profit and mainly process donations.

I imported my deposits from the bank and have a $1,000 deposit. I went to categorize it and divide in correctly between all donors. I noticed that on desktop it processed it all in unprocessed funds and the online version makes me pick my bank and does not allow that. That is fine if it all works. I then go to the check register and see my $1000.00 donation but then below it I see all the transactions in the split as different line items and the donation is listed as a payment. So it created a deposit and then deducted each check individually, thus canceling each other out.

Bottom line my split deposit is not recording my donations correctly and my bank account is not accurate. What am I doing wrong?

Best answer by Archie_B

Good day, valran.

 

Allow me to share a way to properly track multiple donations and match it to a single deposit in QuickBooks Online.

 

If you added or matched the deposit with the wrong transactions in QuickBooks, let's undo it first. This way, we can track your donation and match your deposit properly.

 

Here's how:

 

  1. Go to Banking menu.
  2. Select tile for the bank account you imported the transaction from.
  3. Click the Categorized tab.
  4. Find the transaction you want to unmatch.
  5. Hit Undo from the Action column. If you want to see the matched transaction tap the blue transaction link in the Added or Matched column.

 

Once done, you can follow the steps outlined in this article to track funds you receive from donors in QuickBooks Online. Depending on how you receive the donation, you can record and track it as a sales receipt, bank deposit, or pledge.

 

I've also added this link, so you'd learn more on how to properly categorize and match online bank transactions in QuickBooks Online.

 

Let me know if you still have other questions or concerns about donations. I'll be here to help. Have a great weekend!

1 reply

A
Archie_BAnswer
November 26, 2022

Good day, valran.

 

Allow me to share a way to properly track multiple donations and match it to a single deposit in QuickBooks Online.

 

If you added or matched the deposit with the wrong transactions in QuickBooks, let's undo it first. This way, we can track your donation and match your deposit properly.

 

Here's how:

 

  1. Go to Banking menu.
  2. Select tile for the bank account you imported the transaction from.
  3. Click the Categorized tab.
  4. Find the transaction you want to unmatch.
  5. Hit Undo from the Action column. If you want to see the matched transaction tap the blue transaction link in the Added or Matched column.

 

Once done, you can follow the steps outlined in this article to track funds you receive from donors in QuickBooks Online. Depending on how you receive the donation, you can record and track it as a sales receipt, bank deposit, or pledge.

 

I've also added this link, so you'd learn more on how to properly categorize and match online bank transactions in QuickBooks Online.

 

Let me know if you still have other questions or concerns about donations. I'll be here to help. Have a great weekend!

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