My Citibank credit card account is not syncing. The instructions I've seen, tell me to go to Banking on the left and hit update. I don't have banking on the left and if I go to settings, there is no update button.

Thanks for reaching out to the Community forum, Secndshotshel. I'm here to lend a hand.

The instructions you see about going to Banking in the left menu and click the Update button is for QuickBooks Online (QBO). 

If you are using QuickBooks Self-Employed (QBSE) to perform a manual refresh to re-sync your bank connection, here's what you'll need to do:

1. Click the Gear icon at the top. 
2. Select Bank accounts.
3. Click the Refresh all button.
4. You can do this 2 or 3 times.

Once bank transactions downloads, you can now start categorizing them to straighten out your books.

If there’s anything else you need help with concerning bank transactions, please feel free to reach back out.

Is there a fix for this?  The Citi feed acts up constantly.  I have not been able to update since 12/12/22.  I know in a few days that it will bring up an orange exclamation point and then have me update my login information and then it will finally sync.  I tried hitting "Update" multiple times on the banking transactions screen.  I tried opening up in an incognito browser and updating banking transactions.  I tried from a different browser.  I had another user try from her computer.