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December 17, 2021
Question

My current issue is I have card transactions showing up to both quickbooks cash and our linked bank how do I make it so the credit card transactions only are in the bank

  • December 17, 2021
  • 1 reply
  • 0 views
So the big issue is lets say I charge a customer then they will pay but I will see the 20 both in our QuickBooks cash and bank showing that the company made 40 when in reality it is 20. I want to do a system in such a way that I can easily have all credit card transactions (both the amount and expense) match immediately with the deposits in the bank. I have tried to make a rule before but it has not been a great success.

1 reply

Jen_D
December 18, 2021

Thanks for reaching out to the QuickBooks Community for this banking concern, @pratibhamd.

 

If you have duplicate transactions in your register after downloading the bank feeds, it means that those entries were not successfully matched. Setting up a rule will only auto-add transactions, which then cause duplicates if there is an existing entry with the same details.

 

If you want your entries to link, you need to match them correctly. To do that, click the entry on the Banking page and choose the Find Match option. See this:

 

I'm also adding this link to help you manage your cash account and bank account connection: Use your QuickBooks Checking account.

 

Visit us anytime if there's anything else you need assistance with QuickBooks Payments processes. We are always here to help you out. You can also mention me in your posts anytime.