My deposit button disappeared. I cannot get to customers, deposits, etc. How can I get this back?

Welcome and thanks for reaching out to the Community, @jo69.

To check if this is a browser-related (cache and cookies) issue, try signing into your QuickBooks Online (QBO) using a private browser (incognito). There are times that the browser is already full of frequently accessed page resources, causing some unusual responses.

Here's how:

• Press Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox).
• Control + Option + P (Safari).

Once logged in, try to access the deposit or customer screen again to double-check.

If it works, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

For tips and other resources, I recommend visiting our website for reference: Self-help articles.

Reach out to me in the comment section below if you have any other concerns or questions. I'll be here to help. Have a wonderful day!