My deposit has not went into the bank and it's been 4days

Hello @jessicasuperdogs,

Thank you for posting here in the Community. I can help you with your deposit concern for the customer payments in QuickBooks.

We usually deposit the first set of payments within five business days for new users. The process takes a bit longer while we set up everything in the system.

Once finished, we'll deposit the next batch of customer payments much faster. Please note that the deposit speed will also depend on the product you're using and the payment type.

There's a way to check the current deposit speed within your account. Here's how:

1. Click the Gear ⚙ icon in the upper-right corner and select Account and settings.
2. Select the Payments tab.
3. Review the Deposit Speed section.

To check the status of the deposit, please follow these steps:

1. Sign in to QuickBooks Online.
2. Go to the Sales menu and select the Deposits tab.
3. Select the bank deposit you want to review.

In case you're having delays to the deposit, I recommend contacting our Payment Support Team. They can check it further and provide real-time status for the transaction.

Our support for QuickBooks Payments is available from 6 AM - 6 PM PT (Monday - Friday). Here's how you can reach them:

1. Go to: Contact Payments or Point of Sale Support.
2. Click Chat with us below QuickBooks Payments.
3. Fill in the necessary information.
4. Hit Start Chat. 

For more information about QuickBooks Payments, like how to check for payment issues, visit this link: Find out when QuickBooks Payments deposits customer payments.

Fill me in if you have any concerns about receiving funds from customers. I'm always here to help. Take care always.