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March 30, 2021
Question

My deposits are stuck in the "Deposit Failed" Status. Can you please help me know why?

  • March 30, 2021
  • 1 reply
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1 reply

March 30, 2021

Hello there, userleica.

 

I'm here to help you with your deposit concern in QuickBooks.

 

You'll need to update the bank account information in QuickBooks. Then, our Payments Team will start the transfer process as soon as your done with the details.

 

Here's how to update:

 

1. Go to Settings ⚙and then select Account and Settings.

2. Click the Payments tab. In the Deposits section next to Standard Deposits, select Change bank.

3. Select Add new bank account.

4. Enter the Routing Number and Account Number of the bank account you want to change to. Tip: You can also log in to your bank directly to save time and data entry.

5. Hit Save.

6. Review the bank account info and is selected, then select Submit.

 

If the issue persists, please contact our QuickBooks Payment Teams. They can check the account to ensure the funds will be transferred.

 

Here are some helpful articles that you can read to manage your QuickBooks Payments:

 

Feel free to leave a comment if you have further questions in mind. We're open 24/7 to back you up.