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July 28, 2022
Question

My money has been paid by my client and have not been deposited into my account & it has been more than 3 days… when will my money be available in my account?

  • July 28, 2022
  • 1 reply
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1 reply

July 28, 2022

Experiencing a delayed deposit is tough to deal with, tyeishasmith87.

 

The funds usually reach your deposit bank account within 2-3 business days of the transaction. However, it varies depending on the time of day you enter transactions, which financial institution you choose for transactions to be deposited in, and how long it takes your bank to verify or process electronic deposits.

 

The approximate wait time for credit card payments to be transferred to your bank would take 5-7 banking days. While ACH deposits may take 7-10 business days. To learn more about this one, check out this article: Find when QuickBooks Payments deposits your money.

 

On the other hand, we held your deposit if we suspect something unexpected in it while processing the payments. We occasionally review unexpected transactions to help protect you and your customers from any fraudulent activities. This is why we won’t deposit the money from the specified transactions until we complete our review. After we get all the information from you, we generally complete the review within 2 business days.

 

If the payment is still not deposited within the given length of time, I'd suggest contacting the QuickBooks Payments Support Phone Team. They'll pull up your account in a secure environment and help you with this one. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one. 

 

Visit our QuickBooks Payments page for more insights about managing your customer payments on your account.

 

Feel free to update us after contacting our support in the comment below. I'd like to ensure this is resolved for you. Take care always.